5.0Rated 5.0 on the Shopify App Store

Run your repair shop
without the chaos.

Track every service job from intake to delivery, collect deposits, and keep customers in the loop — all inside Shopify and POS.

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Free forever · No credit card required

app.repair-ops.com
See it in action · 60-second demo
Intake → Delivery
one workflow, fully tracked
Shopify POS
tickets & deposits in person
$0
free forever to start
three simple steps

From drop-off to pickup

Every job follows the same clean path — so nothing slips through the cracks.

1

Create the ticket

Log the item, customer, photos, and a deposit — from admin or Shopify POS in seconds.

2

Move it through

Advance each job through your custom workflow steps with a full audit trail and staff notes.

3

Keep them posted

Customers follow progress on a shareable status link and get notified the moment it's ready.

A complete service layer on Shopify

Six pieces that turn Shopify into a full intake-to-delivery service desk.

Smart Ticket Workflow

Customizable status steps from intake to delivery. Enforced transitions, full audit trail, staff notes.

Deposits & Payments

Collect deposits and final balances via Shopify draft orders. Real-time payment tracking via webhooks.

POS Integration

Create tickets and collect payments right from Shopify POS. No app-switching during service.

Customer Status Page

Shareable status links per ticket. Customers track progress online — zero phone calls.

Storefront Blocks

Drop 'Check Status' and 'Request Service' blocks into your theme — zero code required.

Custom Form Fields

Configure intake forms with text, number, and dropdown fields. Tailored to your exact service.

the customer's view

They track it themselves. You stop answering the phone.

Every ticket gets a private, shareable status link. Customers see exactly where their item is and get notified automatically at each step — no calls, no “any update?” texts.

Live progress, updated in real time
Automatic email & SMS notifications
Works on any device, no login needed
Bella's Tailoring
Ticket #SVC-0042
Vintage Leather Jacket
Status
Received
Mon, 9:24 AM
Assessing
Mon, 2:10 PM
In Progress
Now · replacing lining
Ready for pickup

Built for every service business

If it comes in and goes back out, it fits.

TailorsPhone RepairDry CleanersJewelersCobblersBike ShopsCustom FramersCamera RepairWatch RepairAuto DetailLeather WorkersLuthiers

Simple, transparent pricing

Start free. Upgrade when you need more.

Free
$0Free forever
Install Free
50 tickets / month
Email notifications
Customer status page
Analytics dashboard
Most Popular
Pro
$9/mo
or $95/year — save ~12%
Start 7-day free trial
Unlimited tickets
Custom workflow steps
Service templates
Intake conditions
POS integration
7-day free trial

Ready to streamline your service workflow?

Install free in minutes and manage your first ticket today.

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