Service Ops
Built for Shopify

Service tickets,
beautifully managed.

From intake to delivery — track every service job, collect deposits, and keep customers in the loop. All inside Shopify.

Free to install · No credit card · Works with any Shopify plan

#SVC-0042Received
Vintage Leather Jacket
Sarah M.
ReceivedAssessingIn ProgressCompletedDelivered
📸3 photos attached
💰Deposit collected
✉️Customer notified

Built for every service business

Tailors·Phone Repair·Dry Cleaners·Jewelers·Cobblers·Bike Shops·Custom Framers·Camera Repair·Watch Repair·Auto Detail·Leather Workers·Luthiers·Tailors·Phone Repair·Dry Cleaners·Jewelers·Cobblers·Bike Shops·Custom Framers·Camera Repair·Watch Repair·Auto Detail·Leather Workers·Luthiers·

Everything you need

A complete service management layer on top of Shopify.

Smart Ticket Workflow

Customizable status steps from intake to delivery. Enforced transitions, full audit trail, staff notes.

Deposits & Payments

Collect deposits and final balances via Shopify draft orders. Real-time payment tracking via webhooks.

POS Integration

Create tickets and collect payments right from Shopify POS. No app-switching during service.

Customer Status Page

Shareable status links per ticket. Customers track progress online — zero phone calls.

Storefront Blocks

Drop 'Check Status' and 'Request Service' blocks into your theme — zero code required.

Custom Form Fields

Configure intake forms with text, number, and dropdown fields. Tailored to your exact service.

Ready to streamline your service workflow?

Join shops already managing service tickets with Service Ops.